James Taylor, Founder & CEO, Particular Audience
While e-commerce and last-mile delivery have become primary growth engines for brands, trade and promotional budgets remain stubbornly locked in legacy in-store cycles that often erode baseline sales rather than drive incremental growth. At the same time, millions are spent on upper-funnel activations with little to no direct accountability to actual purchases. To win in today's price-sensitive market, brands and retailers must rethink total commercial spend. However, shifting dollars between brand and trade creates internal friction over who funds what, which line items get hit, and how ROI is measured. This interactive roundtable explores how to make brand-funded instant discounts precise, dynamic, and highly profitable. We’ll dissect how smart technologies can replace broad-brush discounts with targeted, margin-safe promotions, taking into account basket sizes, competitive pricing, regional stock velocity, and conversion rate optimization.